.crm,.crm-login{--desk-paper:#f6f7f9;--desk-surface:#fff;--desk-ink:#17202b;--desk-tide:#2f4157;--desk-deep:#182433;--desk-muted:#526071;--desk-line:#dfe2e6;--desk-accent:#c5d939;--desk-lavender:#e6e2e4;--desk-peach:#f1bf98;--desk-danger:#a62d2b;background:var(--desk-paper);color:var(--desk-ink);-webkit-font-smoothing:antialiased;min-height:100dvh;font:400 16px/1.5 Overused Grotesk,Arial,sans-serif}.crm *,.crm-login *{box-sizing:border-box}.crm [hidden],.crm-login [hidden]{display:none!important}.crm{grid-template-columns:220px minmax(0,1fr);display:grid}.crm-main{grid-column:2;width:100%;min-width:0;max-width:1200px;margin-inline:auto;padding:40px 32px}.crm h1,.crm h2,.crm h3,.crm-login h1,.crm-login h2{text-transform:none;letter-spacing:-.025em;margin:0;font-family:Overused Grotesk,Arial,sans-serif;line-height:1.2}.crm h1{font-size:22px}.crm h2{font-size:28px;font-weight:750}.crm h3{font-size:20px;font-weight:700}.crm p{margin:8px 0 16px}.crm .desk-preparation 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.routing-engineer dd{font-variant-numeric:tabular-nums;white-space:nowrap;margin:0;font-weight:700}.crm .routing-engineer dt{color:var(--desk-muted)}.crm .routing-engineer details{margin-top:16px}.crm .routing-engineer ul{padding:0;list-style:none}.crm .routing-engineer li button{text-align:left;grid-template-columns:1fr auto;width:100%;margin-top:8px;display:grid}.crm .routing-engineer li button span{grid-column:1;font-size:16px;font-weight:400}.crm .routing-engineer li button svg{grid-area:1/2/3}.crm .routing-method{color:var(--desk-muted);margin-top:24px}.crm .desk-status-editor fieldset{min-width:0}.crm .desk-status-editor .crm-check{align-items:start}@media (max-width:1000px){.crm .routing-engineers{grid-template-columns:1fr;gap:16px}.crm .routing-engineer,.crm .routing-period{padding:20px}}.crm small,.crm-login small{font-size:16px;line-height:1.5}.crm-muted{color:var(--desk-muted)}.crm button,.crm-login 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0;font-size:18px;font-weight:650}.crm-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:0 20px;display:grid}.crm-panel{max-width:900px;padding-top:16px}.crm-panel>form{border:1px solid var(--desk-line);background:var(--desk-surface);border-radius:16px;margin-top:24px;padding:24px}.crm-panel fieldset>small{margin:16px 0;display:block}.crm-panel pre{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--desk-surface);border-radius:12px;padding:20px}.crm-panel>p{color:var(--desk-muted);max-width:65ch}.crm-panel h2{margin-bottom:16px}.crm-alert{color:#5c3415;overflow-wrap:anywhere;background:#fff0e5;border-radius:12px;padding:16px}.crm-alert button{margin:12px 0 0}.crm-admin,.crm-engineers>details{border:1px solid var(--desk-line);background:var(--desk-surface);border-radius:16px;margin-bottom:16px;padding:16px 24px}.crm-admin[open]>summary,.crm-engineers 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input{border-color:var(--desk-line);background:var(--desk-surface);border-radius:12px;padding-left:48px}.crm button.desk-filter-trigger{min-height:52px;font-size:16px}.desk-quick-views{flex-wrap:wrap;align-items:center;gap:8px;margin:16px 0 20px;display:flex}.crm .desk-quick-views button{border:1px solid var(--desk-line);min-height:44px;color:var(--desk-muted);background:var(--desk-surface);border-radius:12px;padding:10px 16px;font-size:16px}.crm .desk-quick-views button[aria-pressed=true]{background:var(--desk-deep);border-color:var(--desk-deep);color:var(--desk-surface)}.crm .desk-quick-views .desk-clear{margin-left:auto;text-decoration:underline}.desk-workload{margin:24px 0 16px}.crm-team-strip{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:8px 0;display:grid}.crm-team-strip button{text-align:left;background:var(--desk-paper);flex-direction:column;align-items:start;font-size:16px;font-weight:400}.crm-team-strip button.active{box-shadow:inset 0 0 0 2px var(--desk-tide)}.crm-team-strip strong{font-size:18px}.crm-workspace,.crm-workspace.desk-single{display:block}.crm-leads{min-width:0}.desk-artist-list{gap:16px;margin:0;padding:0;list-style:none;display:grid}.desk-artist-card{background:var(--desk-surface);border:1px solid var(--desk-line);border-radius:16px;min-width:0;padding:24px}.crm button.desk-artist-open{text-align:left;width:100%;color:var(--desk-ink);background:0 0;border:0;border-radius:4px;grid-template-columns:52px minmax(0,1fr) auto 24px;align-items:center;gap:16px;padding:0;font-weight:400;display:grid}.crm button.desk-artist-open:hover .crm-lead-top strong{text-underline-offset:4px;text-decoration:underline}.crm button.desk-artist-open:active{transform:none}.desk-artist-avatar{width:52px;height:52px;color:var(--desk-tide);background:#eef0f3;border-radius:50%;flex-shrink:0;place-items:center;font-size:18px;font-weight:650;display:grid}.desk-card-footer{border-top:1px solid var(--desk-line);grid-template-columns:minmax(0,1fr) 220px;align-items:center;gap:20px;margin-top:20px;padding-top:16px;display:grid}.desk-card-next{gap:8px;min-width:0;display:grid}.crm .desk-card-next p{margin:0}.desk-card-owner{color:var(--desk-muted);overflow-wrap:anywhere;font-size:16px}.crm .desk-card-action{width:100%}.crm .desk-card-action.secondary{border-color:var(--desk-tide)}.desk-artist-copy{flex:1;gap:4px;min-width:0;display:grid}.crm-lead-top{justify-content:space-between;align-items:start;gap:8px;display:flex}.crm-lead-top strong{overflow-wrap:anywhere;font-size:20px;font-weight:700;line-height:1.3}.crm-lead-top svg{width:18px;color:var(--desk-muted);margin-top:2px}.desk-row-status{color:var(--desk-muted);flex-wrap:wrap;align-items:center;gap:8px;font-size:16px;font-weight:400;display:flex}.crm .desk-status-dot{color:var(--desk-tide);background:0 0;align-items:center;gap:8px;padding:0;font-size:16px;font-weight:500;display:inline-flex}.desk-status-dot:before{content:"";background:#8e99a6;border-radius:50%;flex-shrink:0;width:10px;height:10px}.desk-status-dot.stage-awaiting_reply:before{background:var(--desk-peach)}.desk-status-dot.stage-scheduling:before{background:#8e7b99}.desk-status-dot.stage-booked:before,.desk-status-dot.stage-paid_return_booked:before{background:#748713}.desk-status-dot.stage-completed:before,.desk-status-dot.stage-paid_return_completed:before{background:#477a59}.desk-status-dot.stage-unreachable:before,.desk-status-dot.stage-cancelled:before,.desk-status-dot.stage-no_show:before{background:var(--desk-danger)}.crm-badge{color:var(--desk-tide);background:#eff1f4;border-radius:6px;align-items:center;padding:3px 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.25em;font-size:16px;line-height:1.25;display:grid}.desk-notifications{max-width:900px}.desk-notification-tools{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.crm .desk-notification-tools>button{font-size:16px}.desk-notification{background:var(--desk-surface);border:1px solid var(--desk-line);border-radius:16px;margin-bottom:16px;padding:24px}.desk-notification.is-unread{border-left:3px solid #748713}.crm button.desk-notification-open{width:100%;color:var(--desk-ink);text-align:left;background:0 0;justify-content:start;align-items:start;gap:16px;padding:0;display:flex}.desk-notification-copy{overflow-wrap:anywhere;flex:1;gap:6px;min-width:0;display:grid}.desk-notification-copy>span{color:var(--desk-muted);font-size:16px;font-weight:400}.desk-notification-copy>strong{font-size:18px}.desk-notification-kind{flex-wrap:wrap;gap:8px;display:flex}.desk-notification-kind b{color:var(--desk-tide);font-weight:650}.crm 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button[aria-selected=true]{color:var(--desk-ink);border-bottom-color:var(--desk-tide)}.desk-contact-shortcuts{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin:8px 0 24px;display:grid}.desk-contact-shortcuts a{background:var(--desk-surface);border:1px solid var(--desk-line);min-height:44px;color:var(--desk-tide);border-radius:12px;flex-direction:column;align-items:center;gap:8px;padding:12px 0;font-size:16px;text-decoration:none;display:flex}.desk-contact-shortcuts a:hover{background:var(--desk-lavender)}.crm-next-strip{border:1px solid var(--desk-line);background:var(--desk-surface);overflow-wrap:anywhere;border-radius:16px;gap:12px;margin:0 0 24px;padding:24px;display:grid}.crm-next-strip,.desk-overview-contact{scroll-margin-top:88px}.desk-next-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.crm-next-strip>strong{font-size:18px;font-weight:500}.crm-next-strip>button{justify-self:start}.desk-upcoming{border-block:1px solid 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.crm-check:has(input:checked){border-color:var(--desk-tide);background:#eef0f3}.ab-methods svg{color:var(--desk-tide)}.ab-outcomes{flex-wrap:wrap;gap:0 20px;margin-bottom:16px;display:flex}.ab-history{margin:0;padding:0;list-style:none}.ab-history .crm-muted{margin-top:4px;display:block}.ab-book{margin-bottom:24px}.ab-facts{margin:8px 0 0}.ab-facts>div{border-bottom:1px solid var(--desk-line);padding:12px 0}.ab-facts>div:last-child{border-bottom:0}.ab-facts dt{color:var(--desk-muted);font-size:16px}.ab-facts dd{overflow-wrap:anywhere;margin:4px 0 0;font-size:18px}.ab-notes{white-space:pre-wrap}.ab-dates{flex-wrap:wrap;gap:4px 16px;display:flex}.ab-status-options{gap:4px;margin-bottom:8px;display:grid}.crm .ab-status-option .crm-check{min-height:40px;margin:0;font-size:18px;font-weight:650}.crm .ab-outcomes .crm-check,.crm .ab-methods .crm-check{margin:0}.ab-status-option small{color:var(--desk-muted);margin:0 0 8px 34px;display:block}@media 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